What is a pre-order?

A pre-order item is a new product that is in production and has not yet arrived at our warehouse or an existing item that has sold out and we are awaiting a restock shipment.  

We open pre-orders for new items early in the pre-production process to allow customers the ability to secure an item in advance and allow time for us to adjust to meet demand or for items that sell out frequently. This process ensures customers can purchase without concern about the item being sold out by its release date. 

Images of new pre-order items are sometimes of the prototypes the production is based upon, we update photos along the way as we have production samples to share. Some revisions may occur during the production process. These revisions are not considered defects and do not qualify for a discount or refund.

Estimated shipping dates are under each pre-order product item.